Codex Anatomicus logo
Codex Anatomicus logo

All articles

My item arrived damagedUpdated 10 months ago

We are doing our best to make sure all our products are delivered in a safe, protective packing. Unfortunately, in some rare cases this is not enough and item can get damaged during shipping.

If your item arrived damaged, please send us an email that includes the following:

  • Photo of the damaged product (s)
  • Brief descriptional of the damage (optional, but helpful)
  • Your preference: partial refund or a replacement.

Once we have all the information, we will sort the issue as fast as possible.

Was this article helpful?
Yes
No